Make or Schedule a Loan Payment from Another Financial Institution
Follow the easy steps to make a loan payment or schedule a future or recurring loan payment. See the FAQs below.
No account required.
Follow the easy steps to make a loan payment or schedule a future or recurring loan payment.
Step 1
Enter your information to log into the application for the first time:
- First Name
- Last Name
- Last 4 Digits of SSN
- Date of Birth
Step 2
Follow the prompts to receive an OTP (One Time Passcode) that will be emailed to the email attached to your account. This multifactor step is used to verify and secure your account.
Step 3
Once verified and logged in, your dashboard will appear. The loans attached to your account will display here where you can:
- Make a Payment
- View Payment History
- View Scheduled Payments
Step 4
Click ‘Pay Now’ to make/setup a payment. You’ll enter the details for the funding financial institution details. If your account details are enter incorrectly, you will receive an error message and your payment will not be accepted. You will need to enter all of your information again.
Choose which amount you would like to pay:
- Amount Due – This is the current amount due on the loan.
- Past Due – This is the current overdue amount on the loan.
- Custom Amount – This is a custom amount than cannot exceed the amount of the loan.
Step 5
Review your information and select Continue. Read the authorization, check the box, and Submit Payment. You will receive a Payment Complete when the payment has been completed successfully.
Make A PaymentQuick Pay FAQs
Are there any fees to make a payment?
ACH payments are always free. A $10 convenience fee applies to payments made with a debit card. Any applicable fees will be disclosed before you submit your payment.
When will my payment post to my loan?
Payments are typically credited to your loan on the same business day if submitted before the daily processing cutoff time of 11:59am MDT. Payments made after the cutoff, on weekends, or on federal holidays may be processed on the next business day.
What payment methods are accepted?
You can make a payment using an ACH transfer from a checking or savings account, or with a debit card.
What should I do if my payment does not arrive or is declined?
First, verify that your account information was entered correctly and that sufficient funds are available. If you continue to experience issues, please contact Sentinel Federal Credit Union for assistance.
What types of loans can I pay through Rise Payments/Quick Pay?
Payments can be used to make payments on most Sentinel Federal Credit Union consumer loans. Contact us if you are unsure whether your loan is eligible.
What should I do if my payment does not post to my loan?
Please allow adequate processing time, especially for payments made after business hours, on weekends, or on holidays. If your payment has not posted after the expected processing period, contact Sentinel Federal Credit Union and have your payment confirmation information available.
Rise Payments is a third-party payment service that allows members to make payments on eligible Sentinel Federal Credit Union loans using an external bank account or debit card. Convenience fees may apply and will be disclosed before you submit your payment. Payment processing times may vary. Sentinel Federal Credit Union is not responsible for fees, delays, or service interruptions associated with third-party payment processing. Please refer to the Rise Payments terms and conditions for complete details.
