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Custer Branch Change in Hours of Operation

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Beginning Saturday, March 5, 2022, the our Custer Branch will no longer offer Saturday Lobby and/or Drive Up hours.
Our decision to no longer offer Saturday hours at our Custer Branch did not come easily. We know that visiting a branch can be an important part of our members’ lives. However, with staffing shortages as well as our electronic services, we feel that is the best option.
Please be assured that there are still several ways for you to receive service for your Sentinel FCU accounts. Members seeking services in person can still visit the following locations:
  • EAFB Main Branch, 2723 Lemay Blvd., Ellsworth AFB
  • Triple Crown Branch, 4011 Triple Crown Drive, Rapid City
  • Haines Branch, 1430 Haines Ave., Suite 101
  • Hill City Branch, 553 E Main Street, Hill City
  • Winner Branch, 511 E 2nd Street, Winner
Additional ways you may continue to receive service:
We are dedicated and committed to our service to our member-owners. Thank you for your understanding and we look forward to continuing to serve you.

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What Our Members Say About Us

Joe M

Member

“We have several credit unions that got lost in the mix during a move–our bad. However, out of all of those credit unions, SFCU went OUT OF THEIR WAY to ensure we knew our account was dormant and helped us through the process of getting the account back on track. They also refunded every fee taken for dormant status. After losing more money than I’d like to admit from other institutions, I cannot tell you how much I appreciate the customer service of Sentinel FCU.”

Bret R

Member

“I have been using Sentinel for almost 30 years, and my family has been just as long! I purposely make the extra drive to the Radar Hill Branch with Nate working there! Not only has he always been on the ball of my personal account, but my business account! He has resolved issues with other banks in a timely manner when he didn’t have to! Every time I go on he always has a smiling face and is easy to work with.”

Chris P

Member

“If you’re in the Rapid City area and you’re looking to drop the elbow off the top rope, Macho Man style, then look to Sentinel Federal Credit Union! Their customer service is off the hook and when you call you never get a robot or an automated answering machine! I don’t think I’ll trust another big bank with my money for as long as I live! By the way, I don’t even live in South Dakota!”

Joshua K.

Member

“Been a loyal member for years! Keep your account positive and make your payments. If life happens keep them updated, as they have ways of working with you. I am glad they are a part of my financial family.”