Be Aware of Raffle Scams

A congratulatory text message comes to your phone saying that you have won Airpods, an Apple Watch or some other enticing prize from Amazon, a BBB Accredited Business. Several reports to BBB Scam Tracker mention text messages coming from the numbers (714) 883-6385 and...

Advance Child Tax Credit – What to Know

You have probably heard of the Advance Child Tax Credit payments that are slated to start in mid-July, 2021. We have received several inquiries and hope to shed some light on these payments as well as the implications and benefits they could have on your family’s...

Guardian Text Alert Service Discontinued

Our Guardian Text Alerts service has been discontinued. We apologize for the inconvience. You can easily manage and protect your Sentinel Federal Debit Card and Credit Card from fraud using the “Manage My Cards” feature in our Mobile App. Not only can you...

New Extra Awards Website Launching Soon

On Feb. 18, 2021, we will launch a new and improved Extra Awards redemption website which will be mobile friendly. To prepare for the launch of the new website, you will not have access to view your points balance or redeem your rewards beginning on Thurs., Feb. 11,...

New Phone Numbers for Your Cards

Our debit card and credit card processing system will be upgraded on Mon., Feb. 8, 2021, beginning at 3 a.m. MT and ending at 8 a.m. MT. After the upgrade, please use the new phone numbers below to manage and protect your Sentinel debit card and credit card.  ...